shipping and delivery

What areas do you deliver to?

We deliver to Saudi Arabia and the Gulf countries.

Do I have to pay extra for delivery or can I pay cash on delivery?

Yes, you will have to pay shipping fees. These fees will be paid to the shipping company upon receiving your order.

How can I contact the shipping company?

We will provide you with a tracking number when we start preparing your order or after shipping is complete.

How can I track my order?

When your order is shipped, we will send you the shipment details via SMS or email. This message will contain the tracking number, which is a series of numbers, or a tracking link, for example: 3992789952.

My order hasn't arrived yet, and the delivery time has passed. What should I do?

You can contact us via [email protected] or by calling +966534070009.

What should I do if my product is damaged?

The Jpdose team takes great care in packaging the products ordered by our customers. However, if your product arrives damaged, please inform us immediately through our Contact Us page. You can also contact us via [email protected] or by calling +966534070009.

Shipping Companies

Aramex

Shipping Rates and Details

We ship products to our customers via Aramex at the following rates:

30 SAR within Saudi Arabia, with delivery within 3-7 business days.

50-60 SAR outside the Kingdom (GCC countries), with delivery within 5-15 business days.